2011 – in April 2011, together with Age Concern Hereford and
Localities, Herefordshire Carers Support (HCS), Services for
Independent Living (SIL) joined forces to stage a free one
day event (the first of its kind in the county) bringing
telecare and assistive technology to carers, older people,
disabled people and the professionals who support them.
In May 2011 - Services for Independent Living (SIL) won
competitive funding of £300,000 from the Social Enterprise
Investment Fund (managed by the Department of Health) to
spend on purchasing new premises. The fund was available to
support the delivery by social
enterprises of innovative health and social care services
and products and was
available to User Led organisations like SIL.
July 2011 - SIL were accredited with the ISO (International
Organisation for Standardisation) 9001. This is an
internationally recognised quality management system which
provides proof that a business has implemented an effective
quality management system and evidences that a
consistently high service is provided
From 1st
October 2011 SIL were awarded a contract to provide a
Direct Payments Support Service in the County of Torfaen.
SIL were particularly pleased with the outcome as the
contract scoring was heavily weighted towards quality,
meaning that they could see that our current service in
Hereford was a quality service as well as good value for
money. Feedback also said that SIL had excellent service
delivery and a clear understanding of issues and solutions
for disabled and older people.