Announcement from Torfaen & Blaenau Gwent Mind they are following the government’s current guidelines on the coronavirus & have sadly had to close their doors in both Pontypool and Brynmawr to the public, however all staff are working from home.
They are unable to deliver the recovery courses, activities or offer face to face support until further notice. Unfortunately, counselling has now ended due to lack of funding, but they are continuing to look for alternative funding to provide this service at some point in the future.
They are still supporting volunteers & service users via telephone and email.
Please see the website https://www.torfaenmind.co.uk/ and Facebook page https://www.facebook.com/torfaenandblaenaugwentmind which they are regularly updating.
If you do need to speak to someone for advice please ring: 01495 757393 (Pontypool Well-being centre) or 01495 311445 (Phoenix Project) where you can speak to a member of staff or if you prefer email email@example.com.
In the interim they are expecting the Wellbeing Centre and the Phoenix project to be closed up until Easter. This is subject to Government guidelines and could change. Please do visit the website or Facebook page for updates. Please follow government guidelines and keep yourselves and your families safe. Thank you for your patience and understanding at such a difficult time.
The below information is based on the most recent government update and was correct on 23/03/2020. We will continue to add other useful information as it becomes available.
Age Cymru to offer a ‘check-in-and-chat’ telephone service for the over 70s
Age Cymru is to offer a check-in-and-chat telephone service for the over 70s in Wales who live alone from Monday 23 March 2020. It is hoped that the initiative will help provide some reassurances to older people, answer basic queries and link people to local services and support during the Coronavirus outbreak.
At the beginning of this week we were all advised self-isolate as far possible to help protect us from the virus. This is particularly important for people over 70 and those with underlying health conditions because they are at higher risk of developing more severe symptoms if they become infected. In the coming days those at greatest risk will be asked to self-isolate for 12 weeks.
Age Cymru’s chief executive Victoria Lloyd says: “These are potentially difficult times for many older people, especially those living alone who may not have anyone to share their concerns. Others may just want to have a chat about what they saw on television last night. Hopefully, this initiative will help older people cope with some of the challenges arising from the Coronavirus outbreak.”
Anyone over 70 in Wales can register with Age Cymru, free of charge, to receive a regular telephone call from the charity in either English or Welsh. All you have to do call the Age Cymru Advice Number on 08000 223 444 or email firstname.lastname@example.org.
Following national guidance and to help delay the spread of the Covid-19 virus we will be closing our Leominster Office from, Tuesday 17th March, for the foreseeable future.
All staff will be working from home during this period and will have full access to our systems. Therefore, all services will continue and be unaffected at present.
We will be holding regular conference calls with service managers and senior managers and we are busy monitoring all the national and local guidance to ensure that we maintain the safety and well-being of our customers and staff.
We appreciate your understanding and support at this time and will stay in contact with customers as things progress. If you need to contact us please use the following channels for emergencies only:
Homecare on call 07704 165050
ILH on call 07944 224675
DPSS on call 07949 207907
Senior on call 07946 720497
For all other enquiries please email to:
or send us a message through facebook.
The next 8 to 10 weeks will be challenging, but we will get through it if we work together.
We would like to take this opportunity to thank you all in advance for your support and commitment.
Sent on behalf of Torfaen Citizens Advice Bureau
To reduce the risk of coronavirus for staff and clients Torfaen CAB have suspended their face to face advice service. All services are available on the telephone .
Call 01633 876121 and they will arrange a telephone call back appointment