This information is provided by partners at Welsh council authorities and is applicable in Welsh supermarkets only - we hope to be able to share similar information for English visitors to our site soon.
COVID19 - Services offered by supermarkets for elderly, disabled, vulnerable people, carers and key workers – May 2020
Those who are clinically extremely vulnerable (shielding)
Those who are clinically extremely vulnerable (shielding) should have received a letter from the Chief Medical Officer asking them to self-isolate.
The letter explains they should contact their local authority for support to get essential food supplies if friends or family can’t help.
All supermarkets in Wales offering home delivery have been sent datasets of those who are shielding.
Those who are vulnerable, or self-isolating but not shielding
Should ask friends, family or neighbours who are well to go out and get food and other essentials or use online services. If this is not possible, then the public sector, business, charities, and the general public are gearing up to help. Voluntary organisations that can help can be found at: https://thirdsectorsupport.wales/ can advise on support available to help with such activities as food shopping.
Most of the major supermarkets have ways of paying online, such as e-vouchers or gift cards. The person shopping on their behalf can use them in-store. To find out about payment options, visit:
- your supermarket’s website
- UK Finance (the collective voice for the banking and finance industry)
For more information see here 2020.11.05 - Information on supermarkets - COVID19