Meet the trainers
We at SIL are delighted to be able to offer a whole range of training focused around our mission and vision, 'providing individual care and support services empowering people to lead an independent life at home'. Our team of qualified trainers consists of members of our team here at Services for Independent Living in addition to external training bodies when appropriate. Each brings their own wealth of experience and passion for their field making the training relevant and interesting.
Read on to find out more about each of our trainers and the courses we offer:
Mental Health First Aid - 1day and 2day course options
I have worked in senior roles within the healthcare sector for over 25 years and have a passion about developing ‘user led’ services. I believe that services should fit the individual, rather than making the individual fit the service and a key component of this is excellent communication. Throughout my career I have been involved with developing communication and information for the people who use healthcare services, staff and senior managers through committee and board papers. I have undergone formal media training, Mental Health First Aid trainer training and am an accredited mediator.
I enjoy seeing people develop new skills through training and try to make my sessions as interactive as possible.
Equality and Diversity and Health and Safety
Adult Safeguarding, Mental Capacity and Deprivation Of Liberty Safeguards (DOLS)
As SILs Deputy Manager in the Independent Living at Home team I have a keen interest in the topics I train in and see their importance and implementation on a daily basis.
I achieved BTEC Level 3 in Education and Training in August 2016 and a level 3 Train the Trainer in Mental Capacity and in Safeguarding which underpins the methods and knowledge base for my sessions.
I am part of the Herefordshire Safeguarding for Adults Practitioners Forum which allows me to keep updated and also hear about local issues/good practices.
As a Dementia Friend, I’ve learnt a little bit more about what it's like to live with dementia which has given me a better understanding of how to how help someone with the condition. I am passionate about support and awareness in this mental health condition and deliver Dementia Friends Awareness Sessions to encourage others to become Friends.
Moving and Positioning
I have been a manual handling trainer for four years now. I became a trainer because of my background in orthopaedic nursing.
During my nursing career, I spent four years working in a spinal unit. Working alongside colleagues, including physiotherapists, I understood the importance of developing good practice, and avoiding bad practice so as to protect myself and colleagues from sustaining injuries, like those which might lead to a bad back.
Working for SIL has given me an opportunity to promote good practice in manual handling amongst colleagues.
I have undertaken a “Train a Trainer” course, which has equipped me to impart my knowledge, skills and experience to people who join us and who go on to support people in the community.
Communication, Compliance and GDPR and Person Centred Approach
I have worked in PR, Marketing and Communications for over twenty years, in the private, public and third sectors. During this time I have seen the very best and some of the very worst practices, but the one thing I have learned is that communication is the key to any successful outcome. Communication is based on respect, equality and a keen desire to achieve the best possible outcome for everyone concerned. Whether it’s to advise people of
changes that will affect their job, or to reassure someone that they are in safe hands, good communication is the key to success.
Working with SIL has taught me about the significance of non-verbal communication and of ensuring the method of communication, in any form, is adapted to suit each individual, rather than working with the one-size-fits-all model.
I have certificates in managing media, marketing and training as well as formal management qualifications.
SIL prides itself on the quality and commitment of its support workers and team leaders. Much of that quality is attributable to the training that every team member undergoes and I feel privileged to deliver the training I do to SIL’s staff, as well as employees from other companies across Herefordshire.
My background encompasses work roles across the third, private and public sector with experience in the NHS, Herefordshire Council, Taste for Adventure Centre, NHS Herefordshire, Spinal Research and more latterly Healthwatch Herefordshire. Within these organisations my roles have incorporated marketing, sales, fundraising, management, volunteer coordination and public engagement.
Nearly all the work I have been involved in has, in some way, shape or form included training. So I have recently formalised my experience by gaining my Level 3 Pearsons EDI Training Award which enables me to deliver the training I do at SIL.