Alice’s Success in the Classroom


Alice Wynn has spent ten years supporting people in north Herefordshire, first as a care assistant and now as a Senior Support Worker, with Services for Independent Living (SIL).

Alice, who works closely alongside Registered Manager Tara Jones, said that working for SIL has given her the opportunities to progress her career, and to take on new challenges that she might never have considered before, including studying for a teaching qualification.

Alice successfully completed her BTEC Level 3 Award in Teaching and Education at the end of 2022, and with this qualification, she is now SIL’s trainer for the mandatory Medication course, which all of SIL’s support workers must complete prior to going on shift.

SIL prides itself on using experienced staff to deliver its training, because as an organisation it recognises the value that in-house trainers can provide; that those “doing the job” are much better able to teach the subject and make it relevant to the student.

As well as climbing the career ladder and studying for her teaching certificate, Alice was also named as a finalist in the 2020 Hereford Times Health and Social Care awards.

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