We work with both private funders (those who pay for their support from their own savings or income) and those who use disability or support allowances from Local Authorities, including health funded budgets.
Whilst it isn’t important to us where the money comes from, we do get asked a lot about where financial help can be found and how it all works – so in a nutshell…
Your first stop if you think you, or someone you know, needs help to cope day-to-day, is to get a needs assessment from your local council.
You will need to have this assessment before the council can recommend a service such as:
The needs assessment is free and anyone can ask for one.
You can find more about the assessment process at NHS-getting a needs assessment
The results of the assessment identifies what kind of care and support would help you, such as a paid carer or meals delivered to your home (Meals on Wheels).
If the assessment identifies you need help, you will then have a financial assessment (means test) to see if the council will pay towards it. This will be arranged for you.
Financial help comes in 2 forms:
If you are already in receipt of a Disability Living Allowance or Personal Independence Payment, the government based benefits for people living with long term ill health or disability, this may be taken into account.
What if I’m told I don’t need care?
If the needs assessment finds that you don’t qualify for care and support, the council should still give you free advice about where you can get help in your community. Ask if this doesn’t happen.
Herefordshire Council Adult Social Care; for advice and an assessment is 01432 260101.
Hereford Citizens Advice Bureau – 0344 826 9685